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Customer notes

Keep internal notes on customer profiles.

Updated June 8, 20261 min read

Notes are visible only to your team — customers never see them. Use notes for preferences, allergies, or follow-up context.

Steps

  1. 1Open a customer profile from Customers.
  2. 2Scroll to Notes and click Add note.
  3. 3Enter your note and save.

Tip: Need hands-on help? Contact our support team and we'll walk you through it.

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