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Troubleshooting
Notification issues
When reminders or emails aren't sending.
Updated June 10, 20263 min read
Steps
- 1Verify notifications are enabled in Settings.
- 2Confirm customer email and phone are correct.
- 3Check that the appointment is in the future.
- 4Review SMS plan limits on Professional or Enterprise.
Tip: Need hands-on help? Contact our support team and we'll walk you through it.
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